Access Point

The Tickstar access point offers a fast, simple way to connect to the Peppol network. Once connected, users can seamlessly exchange business documents with companies and government agencies all around the world. Tickstar is the largest cloud Peppol AP provider in the world, and now hosts approximately 20% of live AP on the Peppol network. The Tickstar AP enables a business to utilise the Tickstar infrastructure to provide Peppol send/receive capabilities to its users.

What is an access point?

Connect once, reach everyone

Access Points are the communication nodes in the Peppol network. Once a participant is connected through a Peppol Access Point, it can exchange documents with everyone else in the entire network. While setting up a Peppol Access Point takes some initial work, once certified, you can start sending electronic business documents right away, benefiting from significant cost-savings provided by the network.

Key Benefits

Add Ons

The Validator – Validate your Peppol files from anywhere!

Validate your Peppol documents in real time. The validator supports all Peppol documents for which there are publicly available validation artifacts.

Encryption at rest

The Peppol Encryption add-on service enables encryption for all documents that you exchange with Peppol Network. Invoices and Documents exchanged between Access Points in the Peppol eDelivery network are always encrypted by design. However, the ‘first’ and ‘last’ mile in document exchange with Corner 1 and/or Corner 4 is normally not encrypted. Use our secure, easy and reliable encryption for documents that you send and receive.

Transaction API

Tickstar offers a REST API as an alternative method to SFTP for exchanging documents with Tickstar. The API enables better visibility and self-service actions during the lifecycle of a transaction being exchanged in an eDelivery network. The API is agnostic, not only in terms of what documents can be exchanged, but also in terms of the underlying eDelivery network being used.

The Participant lookup API – Find all details about any Peppol participant

Allows Access Points to check if a receiver is registered in the Peppol network and which business documents it is capable of receiving. Returns a receiver regardless of which SMP it is registered in, making it a true global Participant Lookup. Get the API response in either json or xml

Frequently Asked Questions

Couldn’t find the answer to your question?

We’re Here to help!

View all FAQ’s

Onboarding: How do we get our own Peppol Access Point?

Tickstar makes getting your own Access Point simple by handling the technical setup, accreditation testing and certification process for you.

Your options:

1. SMP service only
If you already operate an Access Point, then you only need to register participants and manage Peppol metadata. You can use Tickstar’s SMP service.

2. Become a Peppol Access Point provider (white-label service)
If you want to operate your own Certified Peppol Access Point, Tickstar can fully host and manage it for you, including:

Peppol accreditation testing
Certificate handling
Infrastructure setup
Go-live support

3. Use Tickstar’s Accredited Peppol Access Point services
You can operate using Tickstar as your Access Point including our certification and security certificates. This includes:

Peppol governance managed by Tickstar
Speed to market
Go-live support

Alternatively, you can set up an Access Point yourself, however this process is quite complex and requires you to:

Become an OpenPeppol member
Sign a Peppol Transport Infrastructure Agreement (TIA)
Conduct due diligence checks
Demonstrate technical and security competency through testing
Request a Public Key Infrastructure (PKI) Certificate
Handle ongoing maintenance and support

Generally, setting up your own Access Point is only suitable for:

Big businesses with a large number of eInvoice or e-procurement related transactions
VAN operators/Service providers
ERP vendors looking to connect their software package to the Peppol network.

The process usually takes several months if you have access to experienced resources, and only after this can you begin to transact on the Peppol network. Learn more about setting up your own Access Point.

Not sure which option is right for you? Contact Tickstar for support.

Participants: How do I find out which SMP a participant is registered to, or which Access Point they use?

You can look this up using a Participant Lookup. The results usually show:

Which SMP the participant is registered with
What document types they can receive
Which Access Point receives documents for them (including the endpoint address)
The security certificates and contact details for that Access Point

This information is especially helpful when:

You need to contact the receiving Access Point to fix a problem (for example, when a delivery receipt is received but the buyer can’t see the document)
You’re troubleshooting routing errors or duplicate registrations

Technical: Which document types does Tickstar support for eInvoicing?

Tickstar supports a wide range of Peppol document types, including:

Peppol BIS Billing 3.0 for invoices and credit notes
Region-specific variations, such as PINT formats and supported logistics flows

The most up-to-date and complete list is available on our Peppol documents page. In your SMP and Validator UI, you can also see which document types:

Are enabled for your Access Point, and
Can be configured for participants

When planning your integration, you should:

Confirm which Peppol profiles or regional formats your trading partners use
Check that Tickstar supports these document types and that they are enabled in your SMP
Make your payload’s CustomizationID/ProfileID and document type identifiers match the required formats and values